Icon Legend

Presentation Icons

CME Available

Includes a Live Demonstration

Includes a Video Demonstration

Session: From First Visit to Lifelong Loyalty: Mastering Patient Conversion and Retention

Patient Acquisition vs. Retention Costs and Patient Journey Touchpoints

Friday, May 29, 2026

1:50 PM - 2:00 PM US PT

Location: Business Mastery Stage - Royal Ballroom 3

Faculty(s)

Terri Ross, Founder + CEO

Founder and CEO Terri Ross Consulting
Terri Ross Consulting
CA, CA